Contact Us

Site Map



Press Contact:
Alicia Davis Piascik
Buerger Media & Marketing, Inc.
(770) 449-1666

OneNetPlus.com Deploys Remedy Solutions for Internet-Centric Service Delivery

Mountain View, CA-March 13, 2000-Remedy® Corp., (NASDAQ:RMDY), the world’s leading supplier of eCRM and eBusiness Infrastructure solutions, today announced that OneNetPlus.com has adopted Remedy’s core eBusiness infrastructure solutions including help desk, asset and change management, SLA and Remedy Web™ as a base line solution used in its Internet Client Support Center ™. OneNetPlus.com delivers Internet-centric network and desktop outsourcing services (NDOS) to mid-size companies in traditional businesses, as well as e-business and e-commerce customers.

To deliver an Internet-centric NDOS package, OneNetPlus.com has developed a comprehensive suite of tools and a service delivery model that changes the way Networking and Desktop Outsource Services are provided. Through its development of enabling software plus integration of existing software, OneNetPlus.com is positioned to provide a full scope of managed services over the Internet.

“Starting with Remedy’s industry-leading, integrated solution allowed us to bring up operations quickly,” said Doug Stacey, OneNetPlus.com senior vice president. “Our potential customers are comforted by the fact that Remedy is a hub for our advanced, Internet-centric solutions. The successful reputation Remedy has in the market place definitely impacts our efforts.”

Approximately six thousand end users are supported by the Remedy implementation today.

About Remedy

Remedy is the world’s leading supplier of eCRM and eBusiness infrastructure solutions. With over 8400 sites in production, more organizations use Remedy products for eCRM and eBusiness infrastructure management than any other solution. Remedy delivers service solutions that accelerate an organization’s move to eBusiness and raise its agility to continually differentiate from competitors. Remedy's fast deployment programs and radical adaptability enable organizations to move more quickly to an eBusiness model, and to do so in a differentiated way. By focusing on internal and external service as competitive differentiators, our customers continually improve both their customer interactions and internal operations to raise satisfaction and lower costs. More information on Remedy, its products and services is available on the company’s Web site at www.remedy.com.

About OneNetPlus.com

OneNetPlus.com is pioneering Network and Desktop Outsourcing Service (NDOS) delivery over the Internet. Through its Internet Client Support Center ™ a cohesive enterprise strategy for managing desktops, all associated servers and connectivity is achieved while greater end user satisfaction and productivity results. OneNetPlus.com can meet the demands imposed by the Internet for ubiquitous access, as well as deliver improved responsiveness, availability, accessibility and security. More information on ONP may be obtained via the World Wide Web at www.OneNetPlus.com. OneNetPlus.com company headquarters are located at 123 Fake Street, Gurnee, Illinois 60031. Telephone: (000) 000-0000.


  Company     Services     News     Contact Us     Site Map

Send mail to Webmaster with questions or comments about this web site.
Copyright © 2000 OneNetPlus.com