ONENETPLUS.COM LAUNCHES INTEGRATED E-BUSINESS AND MANAGED DESKTOP SERVICES USING XML-BASED SOLUTIONS

Services To Enhance IT Infrastructures For Expanding Internet Activities

SANTA ANA, Calif., Sept. 28, 1999 -- Systems Management Specialists (SMS), an international outsourcing, systems integration and computer services firm, has announced the formation of an Internet enterprise integration company called OneNetPlus.com.   The new company will initially offer managed desktop and related technology services to help create the required infrastructure for companies that are expanding activities on the Internet.           

To facilitate an e-business infrastructure, OneNetPlus.com has developed a comprehensive enterprise strategy, which includes managing desktops, associated servers and connectivity to meet the higher demands imposed by the Internet for improved responsiveness, availability, accessibility and security.  This strategy is delivered through managed services using a series of advanced tools, many of which are based on XML.

“Today’s computing infrastructures will need to be replaced in the next few years,” said Russell West, president of OneNetPlus.com.  “The imminent rollout of high-speed connectivity such as ADSL, broadband and ATM, and the corresponding migration to more powerful media to convey thought, exchange ideas and promote products, will necessitate a reinvestment in IT infrastructure if companies are to fully benefit from the new reach of technology.”

According to Mike Winder, SMS chairman and chief executive officer, the combined expertise of OneNetPlus.com and SMS will enhance e-business transactions by providing a secure, reliable, highly available technology foundation operating within a proven, enterprise-class systems management environment.

“A responsive IT infrastructure is key to a successful e-business operation,” Winder said.  “OneNetPlus.com will assist clients in establishing strategies to ensure that the combination of all mission-critical systems, from desktops to servers, work together to strengthen a company’s global e-commerce activities.”

According to West, as corporate infrastructures evolve to address global e-business and enterprise-wide technology issues, the tools that support these infrastructures must change as well. 

“OneNetPlus.com has assembled a world-class team of developers who understand the issues of IT operations and have in-depth experience with the latest in development tools,” West said.  “XML-based applications are just one type of tool that will be put to work for our clients. Others include advanced uses of Component Object Model and Windows NT cluster servers as well as virtual private networks.” 

Advanced Desktop Management Services

            New business objectives, increased end-user expectations and expanding e-business activities are all factors that greatly impact desktop strategy.  OneNetPlus.com’s Advanced Desktop Management Services combine a variety of IT disciplines to provide a more cohesive approach to delivering and managing the complete corporate desktop environment. 

Central to this service offering is a state-of-the-art e-commerce desktop procurement system, which is fully integrated with IT operations and financial management.  Additionally, OneNetPlus.com integrates a variety of operational elements within the enterprise, including help desk, asset management, lease management, problem management and change management.   By providing custom integration to customer-specific e-business applications, OneNetPlus.com is able to deliver exceptional service.

The service includes essential design and re-engineering of the corporate network and critical servers required to meet service level agreements.  All corporate IT desktop services including help desk, OneNetPlus.com’s “DeskCare” deskside services, and general IT services are then provided and managed by a comprehensive enterprise support center called the Desktop Complex.   Through the use of the Desktop Complex, customers no longer must maintain expertise in new and diverse technologies that increasingly are required for Internet-enabled organizations.

E-business Services

E-business Services cover desktop, server and connectivity issues and are designed to minimize technology barriers to the end-to-end success of corporate Internet strategies.

These OneNetPlus.com services are aimed at improving responsiveness, availability, accessibility and security.  Web connectivity solutions are designed to include co-location and peering for improved scalability and performance.  In high-availability hosting applications where a 24x7 continuous operational focus is required, OneNetPlus.com provides redundant network connectivity, server fail-over technology, storage subsystem business continuity integration, database recovery and comprehensive change management.  In addition, support for the mobile workforce is provided by the company’s “Office Anywhere” service, enabling employees to access office systems from anywhere, anytime via secure virtual private network capabilities.

About SMS

SMS offers multi-platform systems management, data processing, systems integration, technical support and application development services.  SMS provides comprehensive information technology infrastructure support to companies throughout the U.S., including Alton Ochsner Medical Foundation and Ochsner Clinic, Avco Financial Services, Boeing North American Space Systems Division, CBS, Esprit de Corp, Siemens AG, British Nuclear Fuels Ltd. and Wherehouse Entertainment Inc.  More information on SMS may be obtained at www.smsweb.com.

About OneNetPlus.com